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Shipping Information
Shipping to the continental USA. On some items we do offer international shipping through the Global Shipping program. Puerto Rico, Alaska and Hawaii will be charged additional shipping costs.
Payment & Checkout
We accept the following payment methods:
- "Buy It Now" listings require payment immediately.
Please feel free to contact us if you have any questions.
Warranty & Returns
Please read below for our warranty and return information
- We will exchange defective or damaged products within the warranty period (14 days from date received unless listed otherwise in the listing) if we have the product in stock. Otherwise, we will issue a refund once the original item is returned to us. Buyer pays return shipping costs unless free returns are offered in the listing in which case we will send you a prepaid label.
- Returns for refund are accepted unless otherwise stated in the listing. Buyer pays for return shipping costs unless the listing offers free returns. There is a 15% restocking fee and we will also deduct original shipping costs if any from the refund amount. There is no restocking fee for defective or damaged items. If the item shipped with free shipping we will deduct a $6 fee to help recover our original shipping costs.
- If items are damaged in transit please notify us within the first 24 hours of receiving the package. Otherwise we will not be able to issue a claim with the carrier.
- All returns/exchanges require an RMA number to be issued before sending it back to us. You must make contact with us so that we can issue an RMA number to you. Items returned without this number may be refused.
- Please Contact us through the messaging system with any questions or to start the return process.
- Please note: All serial numbers are recorded when applicable before shipping. Also, all packing and shipping of items is recorded along with labels and addresses to prevent fraudulent claims of wrong item received.
