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Game case has some basic wear and tear on the exterior on the form of plastic pinching and scratches the top latch does not secure but the bottom latch hold it together well enough the spindle that holds the CD is broken and so the CD can come loose easily. This will be secure during shipping. Manual is included with CD key on the back game has light scratch scratching has been tested.
If an item arrives damaged due to shipping, please report the issue within 48 hours of delivery so we can assist you promptly.
If you experience an issue during this time, please contact us and/or submit a refund request and we will work with you as best as possible to leave you satisfied.
If you ever have any other questions or concerns, don?t hesitate to reach out - we?re happy to help!
We offer a 1 YR operational guarantee on all physical media, such as games and movies, which means if the game or movie you purchased from us stops working without any damage being done to it since after the original 30 day return window, we will have your back! To do this, simply send us a message under the original order, or provide the original order number, as well as photos of the product for verification it hasn't been damaged beyond the most basic of wear since delivery. We will cross reference our pre-shipped photo records of the item to verify the integrity of the product has not been tampered with or physical harm has come to it and will send you back your funds!
