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Q: Do these games come with their manuals/maps?
A: They are included If the map/manual are clearly pictured & mentioned in the listing title. If it\'s not pictured or mentioned, then it isn\'t included.Q: Why does the listing say complete with manual, but I don\'t see it pictured?A: Some modern game platforms(such as 360, PS4, XB1, etc) have e-manuals. These e-manuals are either online or located on the disc itself. This still counts as complete since the publisher released it this way. If you are not sure, please reach out to us and we\'ll be happy to help.Q: What is the condition of the game disc(s)? A: These games have been inspected, cleaned & tested. Game has been play tested past the loading screen.All our game discs ship to you in Like New condition. Q: Are the discs resurfaced?A: If the disc is in less than Like New / Mint condition, it is professionally restored and cleaned by one of our three Elm Eco Master Disc Repair Machines. No disc leaves here with scratches.Q: Whatare the conditions of the game cases?A: All game cases are hand cleaned and inspected to be free of tears, rips or cracks. If needed,replacement cases will be used to guarantee a presentable & functional case.Q: Will I be receiving the exact variants pictured?A: Depending on stock, you may receive a variant of one of these game titles. For Microsoft / Xbox, it may be Platinum Hits & for Sony / PlayStation, it may be Greatest Hits version of the pictured games. They are the exact same games, just different artworks. Not all games have an alternate version. If this is a problem, please contact us ahead of time before placing yourorder so we can check inventoryand get you exactly what you want.We understand some collectors care about variants for their collections.Q: Do you accept Best Offers or Offer Bulk Discounts?A: Yes! All our game listings allow you to send us best offers so we can work out an even better deal for you. If you are interested in multiple items, please message us and let us know you sent us multiple offers. The more games you are interested in, the better the deal!Q: Do you offer returns?A: Yes! If the game is being returned because it is defective, not playing or damaged in shipping, a full refund will be issued. Any games returned due to buyers remorse, accidental purchase, rental usage,cover art variationor if a false return reason is used, a restocking fee may be charged to cover shipping costs at a minimum. Before opening a return, PLEASE CONTACT US FIRST. We pride ourselves on our excellent customer service. Q: I have a game disc that is damaged, do you offer disc repair services?A: Yes! Please reach out to us with details and we\'ll be happy to help you bring your disc back to minty condition!If you have other questions, please don\'t hesitate to ask, we are only one message away from helping you.
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